1. Introduction
"Pia Mater" Ltd (Pia Mater, Administrator) is making every effort to protect your personal data to the fullest extent possible. Your security and the privacy of your privacy are of utmost importance to us.
For us, it is a top priority in this Privacy Policy to explain in a clear and understandable way why and how we process your personal information and, most importantly, how we protect it.
This Privacy Statement applies to Pai Mater's overall activity. It also applies to personal data processed on the website http://www.piamater.org/ and its associated Client Portal with its own https://teletask.org.
2. Information about Pia Mater
"Pia Mater" Ltd. is a Bulgarian company, registered in the Commercial Register of the Registry Agency, UIC: 201409799, with headquarters and address of management in Sofia 1113, Izgrev district, ж.к. Izgrev, Samokov No 80, bl. 306, et. 8, apt. 39
Contact phone number 0884588446.
Email: info@piamater.org
3.Terminology
In this Statement, we use terms introduced by data protection legislation. They have the same meaning as in Regulation (EC) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95 / 46 / EC (General Regulation on data protection) (Regulation (s).
We'll try to briefly explain the meaning of the main terms used:
Personal information - any information that identifies a particular individual or that relates to an identifiable individual.
Personal data processing - Any action taken with personal data - such as collecting, recording, using, arranging, destroying, etc.
Administrator - A person who determines the purposes and means of processing personal data.
Personal data processor - A person who processes personal data on behalf of an administrator.
Supervisory Authority - an independent public authority responsible for the implementation of data protection legislation. In Bulgaria, this is the Commission for Personal Data Protection (CPDP).
4.Principles
We process your personal data in compliance with the applicable laws - legally, in good faith and transparently.
There is a reason for all personal data we process.
We collect a minimum amount of personal data limited to the purposes for which it is needed. We keep them in the required deadlines by confiscating them confidentially.
The data are accurate and up-to-date, and all measures are taken to ensure timely deletion or correction if necessary.
We introduce and implement all necessary technical and organizational measures to prevent any breach of security resulting in accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to your personal information.
We provide you with information about your rights in relation to the processing of your personal information.
We are able to demonstrate compliance with the above-described basic principles of our personal data.
5. Processed personal data
We are processing part or all of the categories of personal data described here:
Data for Individuals - First Name, First Name, Surname,
Legal entity data - representing the company,
address - client address,
Payment Details,
Contact details: phone number, e-mail address,
Security data and / or service quality improvements - video recordings, voice recordings,
Website visit data (s) - IP address.
6. Collection of personal data
Pia Mother collects personal data in the following ways:
We collect personal data directly from you:
when you contact us to perform an activity that is legally and / or negotiated,
When submitting a request, complaint, objection and / or other documents directly to us,
when you sign up / use the above-mentioned Internet site (s).
We collect personal data from third parties:
when they turn to us on your behalf in cases where you are not in a state and / or you have instructed a third party to contact us on your behalf.
7. Objectives and legal basis for processing
PiaMaterial collects and processes your data only in connection with the execution of a service on the basis of a contract. We do not use your data for activities other than the services offered by Pia Meter, which are described in the above mentioned sites.
In certain cases, we are required to provide personal data to government bodies in the Republic of Bulgaria. We do so to comply with a legal obligation.
Tax and accounting legislation in the Republic of Bulgaria requires Pirates to produce certain accounting and commercial information, including storing this information for a specified period, as well as any other relevant information and documents.
In the performance of this obligation, the relevant information and documents that contain personal data of the users are kept by PiaMater for the time specified in the relevant laws.
8. When registering / using the above site (s) with your consent, we process your personal data only for the explicitly stated purposes, which may be the following:
To use the Client Portal,
To send an inquiry via Contact Form,
To receive notifications about emails about services you have subscribed to.
You may at any time request the deletion of an account you have created on the Pirates Client Portal, and we undertake without delay to delete your data entered upon registration. The request to delete an account can be done at the office or e-mail info@piamater.org.
For this reason, we can process all of the data listed in paragraph 5 except for security data and / or service quality improvements.
Your consent may be withdrawn at any time by sending an email to info@piamater.org or by using one of the other means of communication outlined in this Privacy Policy.
9. Categories of recipients of personal data
Your personal data listed in paragraph 5 may be provided to personal data processors who perform activities on behalf of Pirates. This can only happen after the conclusion of a written agreement. Pia Matter carries out careful scrutiny of the processing of personal data, as well as engaging their responsibility in carrying out activities. They may not process the personal data they have provided for purposes other than the performance of the work entrusted to them. Processors are required to comply with all Pia Mother's instructions.
Pia Matter takes the necessary measures to ensure that processors strictly comply with the privacy laws and instructions given and that they have taken appropriate technical and organizational measures to protect your data.
The personal data processing on behalf of Pirates may include:
Home Assistants,
Courier Service Providers,
IT Service Providers, incl. database storage services,
Law Firms.
We indicate in paragraph 7 when it may be necessary to provide personal data to public authorities.
10. Processing of personal data outside the territory of the Republic of Bulgaria
Pia Matter processes your personal data only on the territory of the Republic of Bulgaria.
11. Storing personal data
PiaMater stores your personal data for as long as necessary to meet the objectives set out in this privacy statement or to comply with legal requirements.
As mentioned above, Pia Mater keeps accurate and up-to-date data - in this connection they are updated and corrected if necessary.
PiaMater does not store data that is not necessary to achieve the purposes described in this Privacy Policy.
Destruction of personal data is carried out in a strictly determined manner, including by using technical means - shredder (s). Personal data processing - Operators for managing, storing and destroying archive holdings are used if necessary.
12. Technical and organizational measures
We have put in place appropriate technical and organizational measures that comply fully with the applicable legislation.
After assessing the appropriate level of security in view of the risks involved in the processing,
They ensure that only personal data that is required for each specific processing goal is processed by default. Guarantee:
Permanent privacy, integrity, availability and resilience of processing systems and services
Ability to promptly restore availability and access to personal data in the event of a physical or technical incident,
To regularly test, evaluate and evaluate the effectiveness of technical and organizational measures to ensure processing security.
The implemented technical and organizational measures implement the following aspects of protection - physical, personal, documentary and information. Encryption and pseudonymisation are used as far as applicable.
13. Your Rights
According to the data protection legislation, you have a wide range of rights with respect to the processing of personal data by the Administrator.
We need to inform you that an opportunity to exercise rights has individuals that can be identified by Pia Matter. In this regard, additional information about your identity may be requested.
If we have a request, we are obliged to take action within one month and, if necessary, this period may be extended by a further 2 months, taking into account the complexity and the number of requests. Pia Mater will inform you of any such extension within one month of receipt of the request, giving the reasons for the delay.
If Pia Matter fails to act upon your request, we will notify you without delay and at the latest within one month of receipt of the request for reasons not to act and of the possibility of filing a complaint to a supervisor. Search for legal defense.
Finally, we point out that exercising your rights is completely free. We can not refuse to take action on your request or request a fee to you insofar as your claims are not manifestly unfounded or excessive, in particular because of its repeatability.
13.1. Right to information and access
You are entitled:
information on the processing of personal data by Pia Matter - including types of processed personal data, purposes, recipients, storage, protection measures, personal rights, the complaint, etc. This information is included in this Privacy Policy.
Receive confirmation that personal data associated with you are being processed and access and information about them.
13.2. Right of Correction
If personal data processed by an Administrator is inaccurate or outdated, you have the right to request that the personally identifiable data be corrected.
13.3. Delete Right
In certain cases, you may require an Administrator to delete the personal data associated with you. The legislation has provided for express cases where this is acceptable:
Your personal data is no longer needed for the purposes for which it was processed
You have withdrawn your consent if the processing is based on such and there is no other legal basis for the processing,
You have objected to a processing based on Pai Matter's legitimate interests and there are no processing grounds that take precedence over the interests, rights and freedoms of the user, or data processing is necessary for the establishment, exercise or protection of legal claims,Personal data has been processed by the Administrator illegally,
Personal data must be deleted to comply with a statutory duty of the Administrator.
If your personal data is required by Pia Mother to comply with a legal obligation that requires processing and / or for the establishment, exercise or protection of legal claims, the right to delete as stated in this section is not applied.
13.4. Right to Restrict Processing
You may ask the Administrator to restrict the processing of your personal data under the following conditions:
You are contesting the accuracy of your personal data
Processing is illegal, but you do not want to delete them,
The administrator no longer needs your personal data, but you require them to establish, exercise or protect legal claims,
If you have objected to a treatment based on the legitimate interests of an Administrator during the investigation
13.5. Right of portability
When you have provided your personal data to an Administrator, you are entitled to receive them in a structured, widely used and machine readable format, and you may transfer this data to another Administrator. You can request a direct transfer if this is technically feasible.
Cases where the right under this point is possible are the following:
when processing is done on the basis of your consent or performance of a contractual obligation on an Administrator,
when processing is done in an automated way.
13.6. Right of objection
You have a right to object to a treatment based on the legitimate interests of the Administrator.
13.7. Right to appeal
You have a right to complain to the Personal Data Protection Commission or another supervisor within the European Union.
Please note that some of the rules listed in this section will be applicable as of May 25, 2018, and their current reference to the Declaration is intended to be informed about your rights.
14. Updating the Privacy Policy
This Privacy Statement is up to date on 23.05.2018
The same may be amended due to a change in the applicable legislation, on Pia Mother's initiative, to customers, to competent authorities, and for other reasons.
We kindly ask you to periodically review this Statement to see its most up-to-date version.